Shipping policy
We do our best to deliver your order in the fastest way possible. Typically we use parcel lockers and couriers (for door-to-door deliveries).
We ship to the most of EU - see the rates in the table below. If your country is not in the list, contact us and we will give you a quote.
| Country |
Shipping method |
| Lithuania |
Omniva (parcel locker) Free delivery for orders over €50, otherwise: €3,6 Delivery time: 1-3 business days |
| Latvia |
Omniva (parcel locker) Free delivery for orders over €70, otherwise: €5 Delivery time: 2-3 business days |
| Estonia |
Omniva (parcel locker) Free delivery for orders over €100, otherwise: €9 Delivery time: 2-4 business days |
|
Germany, |
Courier (door-to-door delivery) Free delivery for orders over €100, otherwise: €12 Delivery time: 3-9 business days |
|
Austria, |
Courier (door-to-door delivery) Free delivery for orders over €100, otherwise: €18 Delivery time: 4-9 business days |
|
Other countries |
Courier (door-to-door delivery) Price: calculated individually, contact us |
- Orders are usually fulfilled and dispatched on the same day. You will receive a notification about dispatched order and the tracking number to your email.
- Make sure to provide a valid phone number when placing the order - it may be used by the delivery company to contact you.
- If delivery method is the parcel locker, you must pick it up no later than 7 days after delivery notification, otherwise it will be returned to us.
My parcel is damaged, what should I do?
If it is a parcel locker delivery, take photos and contact us.
If it is a courier delivery: in presence of the courier, provide him a written complaint, take photos or refuse to accept the package. In any case, do contact us.
Returns
100% return and money back guarantee within 30 days of purchase. If you are not satisfied with the order, contact us and we will process your refund.
